The best part about having all of our services transferred from our old house, to our new house, was the letter I received from our service provider, SKY.
Dear Mr. XXX,
Thank you for choosing SKY again as you move homes. We understand you have re-ordered your broadband internet connection to be transferred and we expect that this service installation will be complete by the close of day on Tuesday, March 10, 2009. To check the status of your order and its progress, please log on to : www.sky.com/service and enter code XXXX.
SKY Customer service
If we do not have the internet in our house, how can we check the status of our order???
I love great customer service experiences such as these.